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A research about the cultural and communication styles of the bulgarians

Business communication Face-to-face Communication Bulgarians like to do business face-to-face and it is important to visit local partners and customers in person to get to know each other and build a lasting relationship. If communication is limited to only emails or faxes, it will not be well-received and will not have the desired effect. Many Bulgarians are direct but it is important to pay attention to non-verbal signs of communication and sometimes to ask the same question a number of times, to see if the response changes.

Business communication skills of Bulgarians within a multi-cultural environment

Bulgarians make a lot of gestures while communicating and clearly show their emotions in facial expressions. Most Bulgarians maintain eye contact while talking, which indicates sincerity, friendliness and respect. A large percentage of the young population speak foreign languages and English is widely used, having been taught at all schools and some universities.

  1. Conflict research consortium, university of colorado, usa. Other languages such as Spanish and French are commonly used and most of the older generations understand and freely speak Russian.
  2. Negotiations — Bulgarians negotiate prices very often and be prepared to give some discount, but you should have a reason for this.
  3. It is one of the most powerful tools in our private and business lives. Creating a culture of warmth and belonging, where everyone is welcome.

Despite that fact, outside of Sofia, interpreters are often required for business meetings. Other languages such as Spanish and French are commonly used and most of the older generations understand and freely speak Russian. Bulgarians also understand other Slavic languages when they are spoken slowly, such as Serbian and Macedonian. They feel uneasy about sudden breaks in conversation and although interruptions are not well accepted, they can demonstrate that someone is interested and paying attention to the subject matter.

In most cases, it is considered very rude to interrupt.

A research about the cultural and communication styles of the bulgarians

At first, it may be difficult to start a conversation but with a little perseverance, Bulgarians will normally open up and may start talking a lot, at times with several people speaking at once.

Contracting is a very important part of doing business, because it serves to document the arrangement and states what the individual participants have agreed to.

Business communication

It also ensures the agreement is respected and what corrective actions may apply, in case it is not. If part of a contract includes penalty clauses for missed deadlines or milestones, Bulgarians will pay close attention and consider them very seriously.

  • The paper analyses the results related to the Bulgarian office of the researched company and provides further recommendations as to how to address the issues resulting from the survey;
  • If communication is limited to only emails or faxes, it will not be well-received and will not have the desired effect;
  • Living and working with others is a process of communication, and most of the people think that communicating is largely a process of saying, hearing, reading and writing words.

Mutual trust and personal relationships in business may take a number of years of cooperation to develop and, even then, it is advisable to have a written contract. Sometimes, Bulgarians accept verbal agreements as contractual obligations, but this is not a widespread practice and not seen in serious business relationships.

  1. If part of a contract includes penalty clauses for missed deadlines or milestones, Bulgarians will pay close attention and consider them very seriously. Addressing the challenges of cross-cultural and the research investigates and analyzes the challenges cultural communication styles.
  2. Fast is better than slow. Straightforward and open-minded Starbucks Coffee.
  3. Most Bulgarians maintain eye contact while talking, which indicates sincerity, friendliness and respect. Within one culture, be it national, organizational, or generational, etc.
  4. Straightforward and open-minded Starbucks Coffee.

Being able to allocate responsibility is something that Bulgarian managers are not very good at. Typically, all important decisions are made by the head office or senior management. Bulgarian society is highly centralised and only in recent years have there been attempts at decentralisation. Management is not democratic and there is a very clear division between employer and employee.

  • Using shared office spaces, and even hotel lobby bars is also accepted;
  • Read this essay on cultural communication come browse our large digital warehouse of free sample essays get the knowledge you need in order to pass your classes and more;
  • According to the British business dictionary it is a;
  • Communication style - Bulgarians are very open and prefer direct communication.

Bulgarians usually consider the demonstration of intense emotions in the workplace as unprofessional. They have a high appreciation for humour and can often have a self-deprecating attitude.

They use a number of understatements when they do not like something or they are unhappy with a situation. Light hugs are something typical between close friends and family.

Ethnoculture and National Communication Style

A kiss on each cheek is a usual greeting between women who know each other. With members of the opposite sex and business colleagues, it is appropriate to keep a moderate amount of space when conversing.

Between friends and family, the need for personal space is less. It is normal to exchange business cards at the beginning of a business meeting.

The use of formal titles is mainly limited to the workplace and even in situations where the person is highly-regarded, they might prefer to be addressed by their given name.

It is important to include your job title and professional accreditation on your business card, although mentioning an academic degree will hold little weight without supporting evidence.

It is important for Bulgarians to be well acquainted with the person they are doing business with.