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Examine lens crafters value chain and evaluate its effect

Cite This Case Study:

Excerpt from Case Study: A notable business that effectively uses operations management is LensCrafters. LensCrafters employs an effective operations strategy that has honed a highly effective value chain with several state-of-the-art technologies that very favorably impacts customer experience.

As a result, LensCrafters is quite successful in maximizing its profits in a highly competitive market. Operations Management and the Five Competitive Priorities Operations Management is the control of business processes to generate the greatest possible efficiency in an organization.

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It is focused on transforming materials and labor into goods and services as effectively as possible to maximize profits. There are five key competitive priorities in operations management: Innovativeness focuses on how quickly new products, services or processes can be employed and effectively marketed.

In a highly competitive market, there are often trade-offs made regarding each competitive priority because businesses cannot normally be the top performer in every characteristic.

  • It should be highlighted that the service design and manufacturing depend on a variety of operations management concepts;
  • In order to provide fast, accurate eye examination and one-hour service from examination to high-quality finished eyewear, the company requires reliable technology and support systems.

In order to create and maintain a workable management strategy, the five key priorities are divided into decision categories, which are prioritized by the recognition and development of order winners and order qualifiers.

Both order winners and order qualifiers are constantly reevaluated and altered in order to stay as competitive as possible in a changing and highly competitive market. LensCrafters' operations strategy and its mission to gain a competitive advantage in terms of sustainability.

LensCrafters' operations strategy is the effective combination of products in the form of high-quality eyewear and services in the manners of fast, accurate eye examination and one-hour service from examination to finished product LensCrafters, 2016.

  1. It should be highlighted that the service design and manufacturing depend on a variety of operations management concepts. As a result, LensCrafters is quite successful in maximizing its profits in a highly competitive market.
  2. Select at least two 2 types that can be applied and provide justifications for the selection. It is focused on transforming materials and labor into goods and services as effectively as possible to maximize profits.
  3. Examine lens crafters' value chain and evaluate its examine the different types of click the button below to add the bus 430 assignment 1 lens crafters case. Conclusion Operations Management is the control of business processes to generate the most efficiency possible and ultimately to maximize….

The company focuses on time and quality of service as its highest priorities and potential order winners. LensCrafters achieves its competitive edge through efficient production and an attractive service delivery system. Its efficient production consists of rapidly producing eyewear in each store's "backroom factory" without sacrificing the product's quality.

Its service delivery system is: LensCrafters' strategy greatly assists its sustainability by delivering such a convenient, rapid, high-quality service and product with so little waste of time and material that the company has created long-term strategies for retaining customers, attracting new customers, attracting highly professional employees and retaining highly professional employees.

Analyze how operation management activities affect the customer experience. Select two 2 operation management challenges and provide the solutions for confronting them. In the case of LensCrafters, operation management activities affect customer experience in that the company has designed a rapid system of examination and eyewear production that will serve the customer with high quality eyewear in an exceedingly short amount of time.

  • Its service delivery system is;
  • That's where the value chain comes in the value in order to examine the value chain and to determine how best to position a the supply chain, its;
  • Select two 2 operation management challenges and provide the solutions for confronting them;
  • Analyze the types of measures used for decision making;
  • Then, the customer received the final fitting to make sure everything is well;
  • Analyze different types of technology and their role in manufacturing and service operations.

Two operations challenges in this regard are: At LensCrafters, the possibilities of differing methods of eye examination and inconsistent methods of producing eyewear are confronted by a management strategy that openly communicates and ensures that all team members understand how the organization operates and follow those procedures, all sites use the same methods and all sites follow the same procedures.

Examine LensCrafters' value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction. A company's supply chain is the steps in delivering a product or service from the company to the customer.

LensCrafters' value chain consists of: LensCrafters value chain is highly effective to operations in that it rapidly obtains the information from the customer and relays it from the examiner to the manufacturer to the supplier, all in the same location, then obtains the materials, adds significant value by producing high quality eyewear and attains high customer satisfaction by delivering that high quality eyewear to the customer within 1-hour from examination to finished product.

Determine the different types of performance measurements that can be used to measure LensCrafters' service-delivery system design.

Select at least two 2 types that can be applied and provide justifications for the selection. Several types of performance measurements can be used to measure LensCrafters' service-delivery system design.

Two of those performance measurements that are readily applicable to LensCrafters are service quality and customer growth.

An Examination of Lenscrafters Business Operations Case Study

Service quality is an important performance measure for LensCrafters' service-delivery system design because a key aspect of its strategy is providing high-quality examinations and finished eyewear for customers. If LensCrafters remained just as rapid but produced lower quality examinations and finished eyewear, its business model and success would be seriously harmed.

Customer growth is also an important measurement because the return business of satisfied customers, plus attraction and retention of new customers is vital for LensCrafters' sustained success in a highly competitive market.

Examine the different types of technologies applied to LensCrafters' service operations and evaluate how the technologies strengthen the value chain.

LensCrafters

LensCrafters' service operations involve several types of technologies. In order to provide fast, accurate eye examination and one-hour service from examination to high-quality finished eyewear, the company requires reliable technology and support systems. In order to provide high-quality prescriptions quickly, the company uses several different types of technology.

Examine lens crafters value chain and evaluate its effect

It uses "Clarifye" digital eye examination to pinpoint prescriptions and provide a high level of specific detail, employed by trained eye examiners LensCrafters, 2016. If astigmatism is indicated, the company may also use a keratometer to measure the curvature and reflection of a customer's corneas LensCrafters, 2016.

In order to ensure that the finished eyewear will fit properly and most effectively use the prescription, LensCrafters also uses AccuFit technology, which digitally measures each eye, how eyeglasses will sit on the customer's face, where the customer's eyes line up in the frame, and the distance between the customer's eyes LensCrafters, 2016. When preparing the eyewear from the prescription and other measurements, LensCrafters claims that it uses "the same state of the art equipment found in large-scale production facilities" in order to prepare eyewear in on-sit laboratories.

In addition, when specialized eyewear is required, LensCrafters sends the prescription and other measurements to a special off-site production facility with additional technologies, and still attempts to have the eyewear ready in an hour or on a promised date. Furthermore, to improve vision and eliminate glare and relieve eyestrain, LensCrafters uses an Anti-Reflective coating machine to apply examine lens crafters value chain and evaluate its effect anti-reflective coat to the eyewear's lenses.

Finally, LensCrafters uses certified lab technicians, trained and certified through a rigorous examine process, to prepare and triple-check the finished eyewear LensCrafters, 2016. In sum, LensCrafters appears to use several state-of-the-art technologies, all to provide the fastest, highest-quality eyewear possible. Conclusion Operations Management is the control of business processes to generate the most efficiency possible and ultimately to maximize….